Refund Policy
At Kairaba Pattern Studio, all products are delivered in digital format and designed to support structured learning from home.
This includes:
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Pre-recorded online courses
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Live classes with guidance
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Downloadable digital sewing patterns
Before purchasing, please read the course or product description carefully to ensure it meets your expectations.
Due to the digital nature of our products, we do not offer refunds or exchanges once a purchase has been completed and access has been granted.
By completing your payment, you confirm that you understand and accept this policy.
Frequently Asked Questions
🧵 Are your products physical or digital?
All products are delivered digitally. No physical items are posted.
You will receive access via email or through your online account.
📩 How will I receive my course or pattern?
Once your payment is confirmed, you will receive an email with access instructions or a download link.
If you cannot see the email, please check your spam or promotions folder.
🔄 Can I request a refund if the course or pattern is not what I expected?
As all products are digital and accessible immediately after purchase, refunds are not available.
If you are unsure whether a course or pattern is right for you, please contact us before purchasing and we will be happy to advise.
💬 Can I ask questions before or after purchasing?
Yes. You are welcome to get in touch before purchasing if you need clarification.
If you are enrolled in a course or service that includes support, you will receive guidance according to the details provided in the course description.
